| Institution: | University of Coimbra University of Aarhus |
| Name of the need: | Awareness and information |
| State of the need: | Partially fulfilled by internal services |
| Student's areas involved: | Studying Having an exam and practical course/internship Dealing with professor and administrative staff Relation with supporting staff |
| Description of the need: |
Students mentioned that more information about the services of support available at university would be suitable. Moreover, they reported a not always helpful attitude by some academic/non academic workers at university. |
| Tools matching the need | Collaboration between mentors and student guidance officers Faculty's reference persons for disability Workshops for teaching and administrative/technical staff Handbook - Working with students with disability Trainings on mental illnesses and mental disorders for students and university staff Orientation Guide for academic staff while dealing with SWI and ESN |