Institution: University of Leipzig
Name of the tool: Check-list for accessibility of student support services
Key actors: Students with special needs
Support office
Social services
State of the tool: Design
Student's areas involved: Accomodation
Waking up and gettin ready
Travelling to university
Attending lessons
Having an exam and practical course/internship
Dealing with professor and administrative staff
Relation with supporting staff
Peers relations
Social life
International mobility
Job placement
Description of the tool:

the thought is a check-list for efficient and proven ways of accessibilty to share experience of support staff

User manual:

-          Transparency of services and communicating their existence

-          low-threshold services

-          prompt appointment scheduling

-          networking with other service providers

-          Referral

-          Referral to more professional counselling if needed