Institution: University of Krakow
Name of the need: To have feedback from students whether they are satisfied or not with the services received.
State of the need: Could be satisfied by a tool/practice within EADHE network
Student's areas involved: Studying
Relation with supporting staff
Description of the need:

18 students respond in the survey that it was the Office for Students with Disabilities that helped them find the solution best suiting their needs. From the answers we could not draw any conclusions whether students were satisfied or not with the services received from the Office, which would be very useful especially in view of the fact that all Office staff said that positive feedback from students is the most rewarding in their job.

Tools matching the need End of term interview with students receiving accommodations/support